Privacy policy

Who we are

Inland Haul LLC is a junk removal company serving the Inland Empire. Mailing address: 112 N Harvard Ave, Unit 312, Claremont, CA 91711. Email: info@inlandhaul.com. Phone or text: (909) 619-4919.

US customers only

We serve, and sell to, customers in the United States only. We work only in our service area shown on this site.

What we collect

• When you call, text or email us for a quote: whatever you choose to share. That can include your name, phone number, email, the job address, photos of the items, and any notes.
• The quote form on this site doesn't send anything to us by itself. It just fills in a text message on your phone. Nothing gets shared until you send that text.
• Ad measurement data: this site runs a Google Ads tag on every page. It collects basic visit data, such as the pages you view, your IP address, your device and browser type, cookie IDs, and whether you tapped our phone number or a text link (see "Google Ads and cookies" below).
• Server logs: our web host keeps basic logs, like most websites. They show your IP address, your browser, the pages you asked for and the time.

How we use it

We use it to give you a price, schedule and do the job, send receipts, answer your questions, see whether our ads work, and keep the records the law requires.

Who sees it

• Our phone, text and email providers carry and store the calls, texts and emails you send us, as our service providers.
• Our web host stores the site and its server logs for us as our service provider.
• Google receives the ad measurement data described below and uses it under its own policies.
• We may also share information when the law requires it, like a valid subpoena or court order, or when we need to protect our business or customers.

We don't sell your personal information.

Google Ads and cookies

This site uses a Google Ads tag (gtag.js) on every page so Google can measure whether our ads work. When you tap our phone number or a text link, the tag reports that tap to Google as a conversion. To do this, Google may set or read cookies, or use similar tech, in your browser. Google may also collect information about your activity over time and across other sites that use Google services. You can turn off ad personalization in Google's ad settings. You can read how Google uses information from sites that use its services. You can also block or clear cookies in your browser. We don't use any other analytics or tracking tools on this site.

Do Not Track

Our site works the same way whether or not your browser sends a Do Not Track signal.

Your choices

You can ask us what information we have about you, or ask us to correct or delete it. Email info@inlandhaul.com or text (909) 619-4919. We'll reply within 45 days. We may keep records we must hold for tax or legal reasons.

How long we keep it

• Quote messages, job records and invoices: as long as we need them for your job, and as long as tax law requires for our tax records.
• Calls, texts and emails you send us: they stay in our business phone and email accounts. If you ask, we'll delete the ones we don't have to keep.
• Server logs: our web host keeps them on its own schedule.
• Google Ads data: Google keeps it under its own retention policy.

Children

Our services are for adults. This site isn't directed to children under 13. We don't knowingly collect information from them.

Changes

If we change this policy, we'll update it here and change the date at the top.